Panorama Pet Shop Logo 2
Panorama Pet Shop Logo 1

Mon - Fri  08:30 to 17:30

Saturdays: 08:00 to 14:00

Public Holidays: 09:00 to 13:00

TEL: 021 930 2609

FAQ Header

How do I keep my new hand-reared parrot entertained?

A weaned baby parrot (less than six months old) should start socialising as soon as it has settled in. It should be exposed to as many humans, other animals, situations and locations inside and outside the house as possible. It is very important that the pet bird learns how to be independent and how to interact and willingly cooperate with humans. This early period will affect lifetime behaviour and the bird should be encouraged to make choices between types, sizes, colour and texture of food and toys. This builds confidence and stimulates intellectual development.


What should I avoid feeding my parrot?

Avocado is suspected to be deadly poisonous to most birds and is linked to cardiac distress and possibly heart failure in parrots. Chocolate is seriously detrimental to their health, as is any caffeine-containing beverage and alcohol.


How often do I change the water in my fish tank?

This will largely depend on the size of the system (the water quality in bigger set-ups is more stable than in smaller tanks) as well as the amount and type of fish present. The messier feeders such as goldfish and Malawi cichlids produce more waste than the average mixed tropical set-up, but a general figure would be around 25% water changed every fortnight. Never change more than 50% of the water at any given time and always dechlorinate the water that will be added to the tank.


Why do I need a heater in my fish tank?

In order to keep a closed system such as a fish tank stable, it is advisable to create as little fluctuations in water temperature as possible. The oxygen-carrying capacity of water is affected by changes in temperature and even an indoor cold-water system (18– 22 °C) can benefit from a constant temperature in winter, as it fluctuates with the ambient temperature in the room.


Can a rabbit be litter-trained?

Rabbits are very clean little creatures with an inherent trait to urinate and defecate in a specific area, making them really easy to litter-train. All that’s required is a little patience and making sure a litter tray is available and easily accessible in the same place at all times and putting the rabbit in the tray at regular intervals, praising him when done. Note that sterilising the rabbit will further reduce the chances of it spraying or marking territory in the house.


How often will my dwarf-hamsters breed?

Dwarf-hamsters can have their first litter as soon as they become sexually mature, between 60 and 90 days of age. Gestation is around 21 days on average, and the litter generally ranges between 8 to 12 pups. They may mate again as soon as 24 hours after birth, but generally wait for the pups to be weaned before mating again. Wait two weeks before handling the newborn pups or the mother might discard it or even worse, cannibalise it!


What legal permits do I require to keep my reptile in the Western Cape?

The seller should issue you with a Transport Permit before you remove your new pet from the premises. Once home, you as the buyer has to contact Nature Conservation in order to obtain a Captivity Permit for your reptile. Home checks may apply, and permits are renewed every 2 years.


What is the ideal set-up for a gecko or a chameleon?

The set-up will vary for each species, so make sure you buy from a reputable dealer or breeder who should be able to give you the exact requirements and information regarding your new pet.


How often do I need to feed my snake, and how will I know when it is hibernating?

On average, snakes can be fed once a week, but hibernating snakes move around less and are less interested in food, although they do not lose condition. This generally coincides with the winter season. Stop feeding the snake for two weeks before hibernation to make sure that its gut is empty. Please note that tropical species do not hibernate, and forcing them to do so might cause the snake to contract pneumonia.


How often do I deworm my new puppy?

Most newborn puppies are infected with roundworm and should be dewormed at 2 weeks of age, and again at 4 weeks, 6 weeks and 8 weeks. Not all medicines are safe for puppies, so check the package insert or get veterinary advice before deworming. Do not deworm a puppy with diarrhoea (except under veterinary supervision) and puppies with respiratory illnesses or puppies that have been weaned early should only be dewormed once they are healthy again.


How do I care for newborn kittens with no access to mother’s milk?

Mother’s milk is best, but commercial milk substitutes are available, and kittens take around 8 to 9 weeks to be weaned. Refer to the package insert for mixing and feeding directions. After feeding, rub around the anal area with moistened cotton wool to stimulate bowel movement, as the mother would have licked the kitten to defecate. Do take in to account that a kitten can double or triple their weight in the first few weeks, which means a whole lot of feeding-sessions around the clock!





Website Design: CBOL